Customer Satisfaction

Our only reason for being in business is to create a satisfied customer. By earning your ongoing trust, we better serve you, our customers, in keeping your homes safe, valuable, and pleasing.  We treat our customers with respect, fairness, and integrity and go to extraordinary lengths to satisfy.

Pride of Craftsmanship

Hey Handyman is built on the honorable American traditions of craftsmanship, personal integrity, and respect for customers.  In addition to receiving fair wages and other benefits, as craftsman we earn respect and can be justifiably proud when we create enduring value for our customers and community. Our commitment to craftsmanship and the personal fulfillment it engenders are key reasons we are part of Hey Handyman.

Our Standards

Each of us is expected to add value at his or her stage of the business process, but adding value is not enough.  We have higher expectations of ourselves.

Personal Character

• Our business behavior is guided by a high sense of personal honor and awareness of duty to our customers, company, and community.
• We are true in word and deed. This means when we say a thing, it is as good as done. And when it is done, it is as good as gold. Our communication is straight to the point, free from ambiguity and evasiveness.
• Our style is simple and forthright.

Work Ethic

• Good management of time and economy in the use of resources are hallmarks of our work. Whether we are in the office, traveling to, or working at a customer location, our actions are consciously safe, honest, and thrifty. We plan ahead and employ our skills effectively.
• Each job, no matter how small deserves our best effort.

Respect for Others

• Our business habits are marked by respect for, and consideration of, others and their property.   We treat our customers, the general public, and each other in courteous and friendly ways. Our appearance and personal habits are always clean and inoffensive.
• We know that time, once wasted, can never be recovered.  To waste the time of others is deep discourtesy that we will not willingly commit and to waste our own time is foolish.

Community

Hey Handyman shares the burdens and celebrates the triumphs of our community through in-kind contributions. Some of the organizations that we are involved with include:

•  The Willamette Humane Society
•  Assistance League of Salem
•  Salem Area Chamber of Commerce
•  Keizer Chamber of Commerce
• Salem Chamber Orchestra

Business Associations

Trade partners are our allies in serving our stakeholders. We treat them with respect, fairness, and integrity, expecting the same in return.

Creating Wealth

To continue our commitment to deliver customer satisfaction and to serve the community, Hey Handyman must create wealth in order to improve and grow so to meet the evolving needs of our customers, community, and stakeholders. We earn our profit by creating enduring value for our customers.